Professional Services

Saratoga CRM provides a full range of professional services to help our customers define, implement and support CRM solutions - combining strategy, information, processes and people - that support and drive their success. Our advanced CRM technology, in-depth industry knowledge and nearly two decades working with hundreds of multi-national enterprises has enabled Saratoga CRM to establish the industry's best record for successful, on-time CRM implementations.

Our Professional Services Group consists of project managers and consultants with extensive product knowledge and an average of 15+ years of consulting experience. Our Professional Services organization is based in the U.S., with operations in France, UK, Sweden, and Germany to support large scale global deployments.

What sets our Professional Services organization apart?

Business and technology consultants in one
Global resource utilization
Project management
Implementations of business processes and workflows

We offer the entire spectrum of services to ensure that you successfully deploy your Saratoga CRM™ solution and achieve maximum return on your investment:

Process analysis and system planning
New implementation support
Requirements review
Product upgrades
Database integration
Product migration
Requirements business analysis (RBA)

For more information about services, new system implementation or business process reviews and upgrades, please contact Saratoga CRM Professional Services at 408-558-9600, or email to drodd@saratogasystems.com.

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"One of the main reasons that we chose Saratoga CRM was the simplicity. You don't have to be an IT expert to get excellent results. The fact that we rarely need to call the Saratoga helpdesk is a testament to the quality of the delivered product."

Grahame Newell, An Post's CRM Technical Project Manager