Saratoga CRM™ - The CRM power you need

As many strategic advantages as you can use.

Saratoga CRM customers use CRM as a competitive weapon. Don't you? So we've built a solution that supports that notion at initial implementation and, more importantly, adapts to your changing environment so that you can keep moving faster than your competition. This is a key differentiator to other CRM solutions—speed to adapt—and it means a lot more than tweaking a screen here or there!

As much power as you'll ever need.

Saratoga CRM has the power to support the largest and most sophisticated enterprises. Our solution can not only scale to any size deployment necessary and integrate to the most complex IT infrastructures but it's also powerful enough to adapt to your business needs.

We have a reputation for precision adaptation to customer data requirement variations as well as business process, workflow and unique end-user needs.

As little overhead as you could wish for.

Our customers enjoy as light a vendor experience as you can get, even from so called ‘no-software' vendors. You don't have to settle for the minimal functionality that comes along with renting a CRM solution. It starts with a surprisingly straightforward buying experience and moves to a speedy and economically refreshing implementation. Deployment success comes quickly, and our maintenance costs come without a hidden agenda.

Call it cost effective. Call it fast ROI. Call it speed to result. Our customers call it all of those.

A high customer success rate that no one else can claim.

You've heard the stories of nightmare CRM deployments, despite the vendor's ad campaign of 100% satisfaction. We know that CRM systems can be one of the more complicated, even dangerous, business automation undertakings. We take customer implementation and deployments seriously. And our best customers take it seriously too. That's why year after year we have the highest customer success rate in the CRM industry.

How do we know? All of our customers tell us so.

And we've served 100's of the largest enterprises.

We can count many of the biggest brand name companies in the world among our satisfied customers. And they stay our customers. In fact we specialize in customers that ask us time and again to expand our system to grow with them, to help with companies they have acquired, and to extend our solution to new businesses or geographies.

Our best customers are complex, global enterprises serious about using CRM as a competitive weapon and, therefore, they demand an industrial strength solution as efficient and agile as they are.

Who are we?

Saratoga CRM was founded to develop the highest quality CRM solution an enterprise can buy. As a company, Saratoga is in the CRM business for the long term. We want to be around forever, so we are focused on acquiring and supporting customers for the long run. Compared to our larger-than-life competitors, we spend little energy on activities outside of making our customers successful. Maybe that's why we may be the best CRM vendor you've never heard of.

That said, ask yourself ‘why not Saratoga CRM?'


They say you're judged by the company you keep. We're proud that hundreds of global companies like Progressive Insurance and ING have judged Saratoga CRM superior.


"We chose Saratoga CRM over a leading CRM vendor due to flexibility, ease of customization, and great end-user tools. Saratoga's unique architecture allows us to continuously customize the application to fit the changing business needs."

Phil Myers, IT Manager